Introduction
We are a Bangkok-based company specializing in procurement and distribution of food and beverage products between Europe, the Middle East, South East Asia and Japan. Our company brought together a group of producers and business partners who can assure supply and delivery of a wide range of high quality food products throughout the year. Our suppliers have earned a reputation for innovation and excellence in manufacturing from the many awards and certifications received. Their products are widely accepted by many customers, especially major hotels and international quick service restaurant chains.
Whether you are in the Quick Service Restaurant, Hospitality Industry, Catering or Food Distribution our suppliers are ready to accommodate your needs. Together with our suppliers we are focusing on 100% customer satisfaction, which will be assured by outstanding quality and food safety standards.
Mission and Vision statement
Our mission:
To supply a wide and diverse range of food and beverage products at a competitive price with “best in class” service to our customers.
Our vision:
To become a trusted supplier of choice in the food and beverage market sector.
Terms and Conditions of Supply
(T&C)
- Customer enquiries will be received at our office in Bangkok during regular working hours (08.00 – 17.00h, GMT + 7 hours).
- Overseas enquiries can be made 24/7 via our website, by fax or email to our customer sales team.
- Prices are quoted net in Thai Baht for domestic customers.
- Export deliveries will be quoted in US Dollars or EURO at the daily rate of exchange and are subject to change.
- Upon order confirmation, full prepayment for all charges by bank remittance, bank draft or bank certified cheque is required two weeks before commencement of service or start of harvest or production.
- Credit card payments are not accepted.
- Acceptance of ‘Letter of Credits’ will be handled case by case depending on customer history and amount of purchase order.
- Thai Baht for domestic customers.
- Conversion Thai Baht into US$/EUR or other currencies will be done using the official exchange rate of the invoicing day.
- Our products will be packed at the producers location based on customer requirements. Packaging volume, weight or quantity is subject to quality requirements and correct handling of our products. In some cases desired customer packing cannot be fulfilled – we will advice packaging options on our quotation.
- We prefer to avoid decanting unless required by the customer. Decanting would be done at a local warehouse where customer specific packaging can be used.
- Costs related to decanting and handling of packing material will be invoiced separately.
- All our products will be quality checked prior to shipment and delivered in suitable packaging. In case of product supply form overseas the incoming cargo will be checked at the cargo warehouse prior to delivery.
- For perishable goods our transport company will maintain a cooling chain until delivery to customer location or a defined pick up point – from where the cooling chain may stop. In such case Siam TradeConsult Co., Ltd. will not be liable for any damages, which occur due to unsuitable transportation or wrong treatment of our products.
- Siam TradeConsult Co., Ltd. or its designated transport agency will prepare export documentation for shipment by sea or air to the specified customer destination.
- Original documentation which is required for importation and customs clearance will be mailed to you accordingly. Sea/air shipment – container charge
- In case of a pre-paid container for your delivery resulting charges will be invoiced to your company on a cost basis incl. VAT. Siam TradeConsult Co., Ltd reserves the right to charge addition handling fees.
- In general product delivery lead-time is subject to availability, quality confirmation, capacity and transport timing from our producers.
- Delivery lead-time for our products will be advised as part of our quotation.
Inco terms: FOB or CIF - Note: in the case of freight forwarding our handling fee will be invoiced separately.
- In case of order cancellation a fee will be applied for all confirmed arrangements.
- Fee is different case by case and subject to associated costs.
- Insurance for the shipment of your order will be arranged upon request.
- In case our customers prefer to arrange insurance on their own behalf Siam TradeConsult Co., Ltd will provide the necessary documentation.
- Siam TradeConsult Co., Ltd. is a trading house which acts as the interface between customers who wish to buy a certain product and the producer. Sea/air-freight transport company, warehouse operators and other service providers are part of the supply chain.
- Siam TradeConsult Co., Ltd. cannot be held liable for any loss or damage or wrong handling by customers or 3rd parties throughout the supply chain.
- Any costs, which occur due to e.g. unforeseen events such as natural disasters, political unrest, unexpected delays caused by e.g. airport authorities or customs departments, accidents etc. must be born by the customer.
- All our products will be quality checked prior to shipment and delivered in suitable packaging. In case of product supply form overseas the incoming cargo will be checked at the cargo warehouse prior to delivery.
- For perishable goods our transport company will maintain a cooling chain until delivery to customer location or a defined pick up point – from where the cooling chain may stop. In such case Siam TradeConsult Co., Ltd. will not be liable for any damages, which occur due to unsuitable transportation or wrong treatment of our products.
- Siam TradeConsult Co., Ltd. or its designated transport agency will prepare export documentation for shipment by sea or air to the specified customer destination.
- Original documentation which is required for importation and customs clearance will be mailed to you accordingly. Sea/air shipment – container charge
- All purchase transactions are subject to full compliance with our ‘Terms and Conditions of Supply’.
- Customers who place their orders with Siam TradeConsult Co., Ltd. agree to the terms and conditions of supply as outlined in this document.
